Michelin Guide Reservation Service
Start accepting reservations through the
official Michelin Guide website!
The Michelin Guide is one of the most prestigious culinary guides
in the world, with millions of loyal food lovers.
Through the collaboration with inline Apps and Mozrest,
your restaurant will be featured directly on the Michelin Guide platform,
reaching a vast audience of potential diners.
Michelin Guide
Integration Instructions
Never Miss a Booking
with MICHELIN Guide Online Reservations
Our restaurant’s MICHELIN Guide listing will feature a
direct reservation button—allowing guests to book instantly
without the need for phone calls or emails.
It’s a one-click experience that turns interest into confirmed seats.
Michelin Guide
Online reservations made simple!
Michelin Guide
Centralized Management
for MICHELIN Guide Online Reservations
Bookings originating from the MICHELIN Guide are clearly labeled in your reservation system—so you can identify them at a glance.
Track Reservations and Seating in Real Time
via inline Backhouse
Reservation statuses can be viewed and downloaded from the myinline reporting. It’s real-time and transparent.
Michelin Reservation Frequently Asked Questions
Will the restaurant still be charged the reservation service fee if a guest doesn’t show up?
No, you won’t be charged if the guest fails to show up. However, you must mark the reservation as “No-Show” in the system by the end of the business day.
The system will automatically notify the guest of their no-show record. If the No-Show status is updated only in the following month, the MICHELIN Guide
will still charge the reservation service fee.
I’d like to update my restaurant’s description
on the MICHELIN Guide. Can it be synced with the content on the inline reservation page?
The description of your restaurant on the MICHELIN Guide is managed exclusively by the MICHELIN editorial team. It is written to reflect their perspective
on your restaurant’s service and cuisine, rather than to communicate booking policies to guests.
How do I make payments to the MICHELIN Guide?
inline will collect the reservation service fees on behalf of the MICHELIN Guide and handle the payment process for you. There’s no need for you to manage
an additional vendor or payment workflow.
Do I need to sign an additional contract?
Yes, inline will provide you with a supplemental agreement outlining the collaboration terms. It only requires a simple electronic signature to complete.
How soon will the setup be completed after signing the contract?
The system integration will be completed within five business days after the contract is signed.
What is Mozrest?
Mozrest is the official technology partner of the MICHELIN Guide. Through its integration with inline, it enables a more cost-effective and seamless connection
to activate reservation services on the MICHELIN Guide platform.
Will guests receive a reservation confirmation message from inline?
Yes. If your current plan includes reservation confirmation and reminder messages, guests will continue to receive SMS or email notifications from inline.
However, please note that international diners booking through the MICHELIN Guide often consider the confirmation message alone as sufficient and may not
respond to reminders. If you’re concerned about no-shows, we recommend enabling the deposit feature.
Can I restrict certain time slots or tables exclusively for MICHELIN Guide reservations?
No. The MICHELIN Guide reservation service will display all currently available time slots based on your existing inline booking settings. It does not support
limiting access to specific time periods or tables.
Contact Us Directly by Phone
Customer Service Hours: Monday to Friday, 10:00 AM – 7:00 PM
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